Business Context

• • Business Situation – Turnaround of a multi-unit customer-facing business.
  • Size – $1.5B revenue, 1,400+ locations, 30,000 employees
  • Company assembled through more than 80 acquisitions to become the largest company in the industry.
  • Private equity – replaced mgmt team with focus on turnaround and value creation.
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• Solutions: 
  • Established one strategy integrating business and talent levers.
  • Simplified key metrics and created tools that helped leaders create focus and accountability.
  • Launched an employment brand strategy to help employees embrace the company’s role in transforming the industry.